Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. You will receive an email notification once your order has been shipped.
Shipping Time We ship internationally and delivery typically takes up to 2 weeks from the date of shipment. Please note that delivery times may vary slightly depending on your location and local customs procedures.
Tracking Your Order Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your shipment at any time.
Delays While we always do our best to ensure timely delivery, please be aware that shipping times may be affected by:
- Peak holiday seasons
- Customs clearance processes
- Unforeseen circumstances such as weather or carrier delays
We appreciate your patience and understanding in such cases.
Lost or Missing Orders If your order has not arrived within the expected timeframe, please contact us at our support page and we will investigate the issue promptly.
Customs & Duties Some orders may be subject to customs fees or import duties depending on your country's regulations. These charges, if any, are the responsibility of the customer.
For any shipping-related questions, feel free to reach out to us through our Contact page — we're here to help! 💌